Little Space Heroes
Refund Policy
Our legal eagles insist we include the following details:
To receive your refund, you must submit the request in writing within 14 days of signup. You will receive your refund within 21 days of our receipt of your request. If you access the service anytime after requesting the refund, the refund will not be issued.
We are unable to issue any refunds for subsequent recurring subscription payments after the 14 day period. However, in the event of any of the following conditions, we may, at our sole discretion, provide a refund after the 14-day period:
- Unauthorised purchase: If you did not authorise the purchase and we receive notice of this within 30 days of the purchase we will provide a no-questions asked full refund. Outside this 30 day period we will require evidence of you not making the purchase.
- Placed too many orders: If you unintentionally purchased too many orders please contact us and provide the details of all purchases. We will refund those additional unwanted purchases in full.
- Technical problems: If you have experienced technical problems we would recommend you contact us first so that we can attempt to rectify these. If technical problems are shown to be our fault we will provide a full refund.
If your account has been banned by us, you will not be eligible to receive any refunds.
Please remember that Little Space Heroes premium memberships cannot be transferred.
Thanks and have fun!
