Safety
We are committed to delivering a safe online experience for kids and familiesMinimal registration data
Little Space Heroes keep the collection of personal information to an absolute minimum at registration for both kids and parents. We never ask for a child's real name, and discourage the use of their real name or one similar to it when they choose their account username and Hero name.
We only send emails to the parent email address provided when we have been given your permission to do so. Parents can manage their email notification preferences.
Chat options
As an online virtual world for kids, we offer chat as a communications tool in the game. We give parents the option to choose their preferred chat option:
Parents choose which chat option they prefer during registration. This can be changed by the parent at any time.
Community moderators
Our "in-house" Community team ensures player safety and provides general customer support. Members of the team comply with working with children standards, have all passed background checks and are highly trained to provide proactive support when required.
Many of our team are parents ourselves and we feel that it is important that children also take responsibility. Players must abide by the Little Space Heroes Conduct & Culture Charter at all times. We also encourage players to report any activity that they think may be inappropriate.
Online Safety Resources
We believe parents should be actively involved with their child's online activity, not only within Little Space Heroes but with their internet usage as a whole.
With knowledge both parents and children are better equipped to plan a safe online experience, and react to any challenges along the way.
Tips to making you child as safe as possible when online include:
For more safety resources and information please visit:
Contacting us
If you have any questions regarding safety, please contact us.
Our Community Support Team will respond to your question promptly.
